Ceiling damage from fire
In an industry that has a large variety of competitors, we strive to be the PREMIER restoration business- not in the state- but in the world! You may think that is a hard feat- and you're not wrong, but with your help we can certainly make it happen!
When you put your restoration needs in our hands, you are sure to receive the absolute best care! Just ask our customers!
The heart of our business lies in that we simply care. As a local family run business, our goal is to personally connect with you and your families needs, so that we can affectively get the job done right and meet YOUR standards. We train our crew with the same standards, so that the entire process is smooth and efficient.
SERVPRO Knows Mold!
Mold in a customer's basement.
Molds are everywhere in our environment and are a vital part of the ecological system. Molds have existed a long time, and mold contamination was known in biblical times. Yet in recent years, due to increased knowledge about the subject of molds, a new emphasis is given to the proper handling of mold contamination. Molds are impacting the restoration market, and many people in the industry want to know more about them. In recent years, interest and sensitivity regarding the subject of molds have increased. From the legal and insurance professions to the science and indoor air quality fields, consumers have become more interested in mold information.
SERVPRO has highly qualified technicians that are trained in the proper practice of removing mold efficiently and correctly.
Oh No- Wet Carpets!
One of the main issues we face when confronted with water damage is the dreaded wet carpets. How does SERVPRO address this you may wander? First off, we have to assess the extent of the damage. The perimeter of wet carpet and pad can easily be determined with a moisture sensor or an infrared camera. Delamination is the separation of the primary backing from the secondary backing. Delamination can easily occur due to overly aggressive extraction, an improper handling or the wrong pad being installed under the carpet. When saturated with Category 3 water, the carpet will be contained and removed for proper disposal. Carpets that have been affected by Category 3 water will be replaced; if any materially interested party disagrees, we can talk with your insurance company. As for carpet padding – that will be removed and disposed of if saturated with Categories 2 or 3 water.
Basement Water Damage.
Equipment is set.
This job came in as a water loss due to a pipe burst in a half finished basement mechanical room with carpet Although the water was turned off shortly after, the drywall, baseboard, and insulation was still affected heavily. We sent a crew out immediately to asses the damage and get to work! Our crew began extracting water from the basement, which took quite a bit as there was over 1 inch! Afterwards, we removed the content that was affected from being stored in the basement. Since there was a lot of content, we called in some extra technicians to make sure we handled this as quickly and efficiently as possible. Once the standing water and content was taken care of and stabilized, we set our equipment and let the magic happen!
Storm a 'Brewin'? SERVPRO is Here to Help!
This is an example of a large storm.
Although we may be separate Franchise's, when a brutal storm comes through, SERVPRO Franchises come together to tackle the damage.
No matter the size of the disaster, when capacities of a Franchise are compromised the SERVPRO Storm Team works to advise and assist them to provide additional capacity and resources to perform work. When the number of damaged homes is too great for an area, additional resources are deployed.
A Storm event may be a widespread or localized event typically caused by flood, fire, or other natural disaster which creates an increase in call volume that surpasses a Franchise’s capacity to service customers in a timely manner.
The Franchise owner, along with the production managers, crews, and office staff are what make SERVPRO Storm Response work.
Prevent a Flood in Advance- Schedule an ERP!
A small local flood.
There are many steps you can take to help reduce the damage of a potential storm or flood.
First you must determine if your property is in a floodplain or near one. First and foremost, in any emergency, always listen to the instructions given by local emergency management officials.
Carefully assess your surroundings and what you have accessible to you. Then, Make sure you have emergency contacts available, and someone you can count on if need be. It is also always important to review your emergency plans annually. If things change, you should update your plans and inform your family whoever is closest to you. Having an ERP as a homeowner or a business is very important, because it lets US help YOU, and also gives you peace of mind.
Keep Your Kitchen Fire- Free!
A significant kitchen fire we were called to.
Although we love to serve our community, we always want you to take the proper precautions so you don't put yourself, business, or family in harm's way. Here are some helpful tips to prevent a fire in your kitchen- easily the most popular place fires occur.
Never leave a stove or oven unattended while you are cooking. Ensure your cooking surfaces are free from any flammable objects like paper towel, paper plates, or tea towels. It is best to clean your oven and stove regularly to make sure there isn't an excess of leftover food particles that may ignite during baking or grilling. Fire restoration in a kitchen can not only be very expensive but can have deadly consequences on the residents of the household.
An electrical fire we serviced.
Besides kitchen fires, outlets are another easy fire starter. Here are some tips and tricks to help you avoid a disaster.
When you are shopping for a new light switch or power outlet, make sure you look for marks of certification on the packaging such as CSA, cUL or cETL. Electric devices like hairdryers and kettles will also come with certification marks. It is best to buy certified electrical products because this means they have met national safety standards and are less likely to break down or cause an electrical fire in your home. When you are using outlets, regularly inspect your cords and power cords like laptop cords, cellphone chargers and earphone cords. These are heavily used cords and often get bent, tied up, and stuffed into bags, purses and vehicles which further promotes wear and tear and deterioration of the protective wire coatings. The wires in your chargers should be completely covered at all times and invisible. Outlet safety is key to avoid electrical house fires and the need for fire restoration services.
Duct Cleaning- It's Important!
Many people neglect their air ducts and put them on the back burner- but you shouldn't! Our technicians have the proper training and tools to service your air ducts and prevent any malfunctioning that may occur without proper treatment.
The whole cleaning process can be divided into 3 steps: pre-inspection, duct cleaning, a final walk-through inspection.
The basic cleaning tools are brushes, vacuums and other agitation devices. In most cases, we will also fog them to ensure they are 100% clean. While you can clean the air vents on your own, using a simple brush and home vacuum, it is not recommended. Doing it wrong will cause the pollutants and debris to flow in to your home from the air ducts, rather than actually extracting it with professional methods.
Carpet Cleaning- The Importance of Pre-Existing Damage
As a cleaning service, we receive a lot of calls with carpet cleaning requests from residential customers, and A LOT of commercial customers- most notably- apartment communities. This is primarily due to the high turnover rate these communities face. Becuase of that, there is a vast amount of wear and tear on their carpeting. Although we are happy to serve them, one very important step in carpet cleaning is to determine if there are any pre-exisiting conditions. You must identify preexisting damages to carpets for two reasons. First, customers could blame you for causing the damages; and second, aggressive cleaning methods could cause more damage to the carpet. Here are the top conditions we look out for:
- A poorly stretched carpet.
- Intense wear and matting especially in traffic areas
- Heavily stained and soiled carpets
- Physical damage