About SERVPRO of Lancaster East and Southern Lancaster County

Michael & Kristin L. Hughes

Owners of SERVPRO of Lancaster East and Southern Lancaster County

SERVPRO® of Lancaster East and Southern Lancaster County is here to assist our local communities with their fire and water damage restoration needs. When your Lancaster home or business suffers any extent of damage due to smoke, soot, water or flood damage, our professionals can help to restore the property immediately and effectively, all with your concerns in mind.

Our IICRC certified teams are ready at a moment’s notice to help minimize the destruction and downtime of an unexpected disaster. We are proud to have the expertise, experience and resources to help make even a catastrophic storm event “Like it never even happened.” We also are part of a nationwide disaster recovery team that comes to the aid of those most in need of assistance after natural disasters.

We are proud to help those in the communities where we also live close by, and we provide 24/7 emergency service for when disaster strikes! Our franchises have been family owned and locally operated for over 20 years, and we strive to make every experience as less overwhelming as possible for those involved. Our teams are also highly trained in mold remediation, biohazard services, and a full portfolio of cleaning needs in addition to reconstruction techniques to help put everything back together!

SERVPRO has been serving communities nationwide since 1967, and we are honored to do our part in Pennsylvania! Please give us a call if you would like to schedule service!

Meet our Management Team:

Michael & Kristin Hughes – Owners

Sandie Hughes – Director of Administration

Joseph Hughes – Construction Manager

Victor Sotolotto - Director of Operations

Cliff Masscotte – Director of Business Development

Angela Sandoe - Office Manager

Aaliyah Glenn-Cephas - Commercial Manager

Nick Freysz - Production Manager

Derek Stefanick - Production Manager

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician


  • Associated Builders and Contractors (ABC)
  • Building Industry Association of Lancaster County
  • Community Emergency Response Team Certified
  • Lancaster Chamber of Commerce
  • New Holland Business Association
  • Northern Lancaster County Chamber of Commerce
  • Referral Partners Plus
  • Southern Lancaster Chamber of Commerce
  • Venture Lititz


  • Executive's Gold - Outstanding Sales Performance
  • President's Bronze - Outstanding Sales Performance
  • President's Silver - Outstanding Sales Performance
  • President's Silver - Outstanding Sales Performance
  • President's Silver - Outstanding Sales Performance
  • President's Silver - Outstanding Sales Performance

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